HOW CAN WE HELP YOU?
TREX support is provided via a trouble ticketing system. Moreover users can also open issues on the GitHub and GitLab pages of TREX codes.
We offer support assistance for requests regarding the following TREX Codes: QMC=Chem, NECI, Quantum Package and GammCor.
For all of the abovementioned code a specific TREX Team has been set up to help you on:
- Support in the usage of TREX codes on different architectures.
- Bug-fixing of problems due to a specific code implementation.
- Optimization of the computational setup to maximize the performance of a certain simulation on a given architecture.
TREX trouble ticketing system
You can easily contact us by opening a ticket using our ticketing system below, specifying your request, the TREX code associated with it and detailing the issues you're facing.
The ticket will be opened in a queue dedicated to TREX, taken in charge by a specific TREX Team who will get back to you as soon as possible.
Get support from our communities of users
You can also request help on the TREX Codes GitHub and GitLab pages at the following links: